Eligible Travel Credits will be associated with the member's Elysium Travel Wallet following successful purchase, account activation and completion of any required verification or programme activation steps. The precise activation timing will be communicated within the member account and applicable programme terms.

The expiry or validity period for Travel Credits must be determined by the applicable Travel Credit terms. Where a validity period applies, members will be able to view relevant expiry information within their Elysium Travel Wallet or member account. Elysium Airlines will not rely solely on promotional imagery to determine Travel Credit validity; the governing programme terms will apply.

Unless expressly stated otherwise in the final Travel Credit terms, Travel Credits are intended for eligible programme redemption and are not withdrawable for cash.

Transferability will depend on the applicable membership and Travel Credit rules. Horizon Family is designed around a shared family travel structure, while individual memberships may have different transfer restrictions. Members should rely on the final programme terms rather than assuming Travel Credits are freely transferable.

The Elysium Travel Wallet is the planned digital hub for your Air Pass membership. It is designed to bring together Air Pass membership status, Travel Credits, eligible flight activity, member benefits, concierge services, transactions, and travel-related services as the Elysium Aviation Ecosystem develops.

A booking window refers to how far in advance of departure eligible Air Pass inventory may become available to a particular membership tier. For example, an Explorer booking window of 72 hours means eligible member inventory may become available within approximately 72 hours before departure. It does not mean that every flight is guaranteed to be available 72 hours before departure. Bookings remain subject to inventory, routes, schedules, operational readiness, blackout periods and applicable Air Pass terms.

No. Membership does not guarantee a seat on every requested flight. Availability depends on flight schedules, eligible Air Pass inventory, aircraft availability, route availability, airport operations, regulatory approvals, blackout periods, seasonal demand, and membership tier booking priority.

Where an eligible requested flight or Air Pass inventory is unavailable, the booking system or concierge team may offer alternatives where possible, such as another departure time, another travel date, another eligible route, or alternative participating travel options. Alternative availability cannot be guaranteed.

Unless the applicable fare or benefit expressly states otherwise, government taxes, airport charges, security fees, immigration charges, regulatory fees and certain third-party charges remain payable by the traveller and will be displayed during the booking process wherever practicable.

Baggage allowances vary according to Air Pass tier, route, aircraft and applicable operating conditions. Benefits may include personal items, carry-on baggage, checked baggage or family baggage packages depending on membership. Oversized, overweight, specialist and additional baggage may incur additional charges.

Lounge benefits vary by membership tier. Explorer, Voyager, Horizon Family, Altitude Gold and Founder’s Edition carry different access levels, participating lounges, guest privileges and usage conditions subject to participating locations, capacity and operating hours.

Concierge access varies by membership tier and may include assistance with eligible flight arrangements, travel planning, hotels, airport services, ground transfers, member support, and selected travel experiences. Certain concierge-arranged products or third-party services may carry additional charges.

Horizon Family is designed around shared family travel for 2 adults plus up to 3 children. It includes eligible features such as a Shared Family Wallet, Family Travel Credits, Family Concierge, priority group seating, family lounge access, family baggage benefits, and hotel/holiday perks governed by the final Horizon Family terms.

Founder’s Edition is the highest consumer Lifetime Air Pass tier and is planned to be limited to 5,000 members worldwide. Eligible benefits include Lifetime Founder status, a premium titanium Founder card, maximum booking priority, Founder concierge, lounge privileges, inaugural-flight priority, private events, and US$25,000 in presale Travel Credits.

Future upgrades may be permitted subject to availability, pricing, membership rules and the relevant programme terms. Purchasing a lower tier does not automatically guarantee the right to upgrade to a limited membership such as Founder’s Edition at a later date.

Unless expressly permitted by the applicable Air Pass terms, memberships should be treated as personal to the registered member and should not be assumed to be freely transferable or resalable. Family and corporate programmes may have separate permitted-user structures.

The refund and cancellation policy applicable to an Air Pass purchase is displayed before checkout and incorporated into the Air Pass terms accepted during purchase. Any statutory cancellation or consumer rights that apply in the purchaser's jurisdiction remain subject to applicable law.

Where a qualifying membership purchase is cancelled or refunded, associated unused Travel Credits may be cancelled, reversed or removed from the Travel Wallet. Credits already redeemed may affect the amount or availability of any refund where legally permitted.

Elysium Airlines is developing its aviation network and related services. Routes, launch dates, schedules, aircraft operations, airport agreements and partner services remain subject to operational readiness, regulatory approvals and official confirmation. Conceptual routes do not constitute a flight schedule guarantee for specific dates.

Elysium Airlines is developing a broader aviation ecosystem that may include Mooney International and SEAir-related travel opportunities. Specific access, routes, inventory, integration and participating benefits will depend on final operational arrangements, regulatory approvals and official programme confirmation.

Airline networks, schedules, destinations, airports, participating partners and operating arrangements naturally evolve. Air Pass access will remain subject to the routes, services and participating network available at the time of travel and does not guarantee permanent operation of any individual route or partner.

No. Your underlying membership relationship may remain permanent, but individual benefits, providers, inventory, partner services and programme features may evolve over time. Material changes will be governed by the applicable membership terms and relevant law.

No. The Elysium Airlines Lifetime Air Pass should be purchased for the membership and travel benefits it provides. It should not be purchased or marketed as a security, investment product, guaranteed financial return or promise of future profit.

The introductory presale is scheduled to remain open for 72 hours from the officially announced opening time. The countdown displayed on the official Elysium Airlines website serves as the campaign reference, ending when the countdown reaches zero.

Customers should not rely on an extension. The campaign is a genuine 72-hour introductory window. Any changes resulting from verified technical issues will be communicated exclusively through official channels.

When the presale closes, introductory pricing and enhanced promotional Travel Credit allocations will end. Subsequent membership pricing and benefit structures will reflect standard retail frameworks.

Only purchase through the official website (elysiumairlines.com/air-pass/) and authorized checkout channels. Never send payments or wire transfers to private individual accounts.

If you have questions regarding membership tiers, Travel Credits, family structures, or the booking framework, contact our team via the official contact and concierge channels on the Elysium Airlines website prior to checkout.